Although the roots of employee assistance (EAP) services included worksite counseling to address occupational alcoholism in the 1930s, today's EAP models are typically delivered externally through a contracted network of independent clinicians. However, over the past decade, more employers are beginning to appreciate the value of a 'hybrid' EAP model – one that includes both external and site-based clinical resources – as an avenue to improve access to care and lower the stigma associated with mental health treatment.
The majority of employees who use clinical services at the worksite or in a clinic setting will not use a traditional EAP referral model. Furthermore, most participants in a traditional model feel that a worksite or clinic-based program compromises their confidentiality and limits their clinical options to a specific time or counselor – and, subsequently, prefer the option of being referred to a counselor near their home or office.
By combining worksite, near-site or clinic-based counseling with wraparound traditional programming, a client’s employees will receive the best of both worlds -– the convenience and client-specific expertise of a site-based model, combined with the in-the-moment support, work-life resources, nationwide clinical network and technology suite delivered to CuraLinc's traditional EAP clients.
KEY FEATURES OF A HYBRID EAP MODEL
Complete Service Administration
Flexible Staffing Options
Single Data Warehouse with Integrated Reporting
Web and Mobile Scheduler
Organizational Support (Management Consultations, Crisis Response Services, Training, RIF Consultation)
Monthly Operations Meetings
Quarterly Leadership Meetings