At CuraLinc Healthcare, we're making a difference in people's lives every day. Whether someone is dealing with depression, trying to quit smoking or looking for ways to relieve stress, our team of empathetic and creative professionals is aligned toward a common goal of delivering the highest level of care to everyone who uses our programs.

As a growing company, we're always looking for outstanding candidates to join our high-performing team. If you’re into an exciting and bustling workplace culture (plus competitive compensation, excellent health care benefits, a qualified retirement plan, Pizza Fridays and Massage Mondays), check out our career listings below.


Current Openings

Clinical Director, EAP/MHSA Case Manager(s), Client Relationship Manager, Client Services Associate, Clinical Operations Associate


clinical director

Location: chicago

CuraLinc is seeking a Clinical Director to join our operations leadership team. This full-time management-level position is based out of CuraLinc's headquarters in the River North neighborhood of Chicago. The Clinical Director will work closely with the Vice President of Administration to ensure the highest level of service quality and departmental efficiency.

Primary Responsibilities

  • Manages the Overall Performance and Productivity of CuraLinc’s Team of Masters- and Doctorate-Level Clinicians

  • Works Collaboratively with the Clinical Leadership Team to Optimize the EAP User Experience

  • Provides Ongoing Coaching, Direction, Supervision and Training

  • Monitors Key Call Center Performance Metrics to Ensure Adherence to QA Standards, Outcomes Benchmarks and Performance Guarantees

  • Resolves Services Issues to Ensure Client/Participant Satisfaction

  • Oversees Daily Activities Within the Clinical Department to Optimize Service Delivery and Departmental Efficiency

  • Participates in Presentations for Current and Prospective Clients

  • Takes an Active Role in Employee Onboarding, Evaluation, Scheduling, Promotion, Training and Corrective Action

  • Provides On-Call/After-Hours Coverage

Required/Minimum Qualifications

  • Masters or Doctorate Degree in a Mental Health Discipline (e.g. Social Work, Counseling, Psychology, Marriage and Family Therapy)

  • Certified Employee Assistance Professional (or CEAP Eligible)

  • Independent State License to Practice (LCPC, LCSW, LMFT, PHD)

  • Minimum Five Years of Clinical Management Experience

  • Minimum Five Years of EAP Experience

  • Prior Contact Center Management Experience Required

Interested candidates can submit a cover letter and resume to us via email at jobs@curalinc.com or via fax to 847.264.5545. No recruiters, please. CuraLinc Healthcare is an equal opportunity employer.



EAP/MHSA Case Manager(s)

Location: Chicago

CuraLinc Healthcare is seeking EAP/MHSA Case Managers for full-time and part-time roles. These positions are based out of CuraLinc's two offices in the River North neighborhood of Chicago and are responsible for providing telephonic assessment, case management and guidance to participants who utilize the program.

Primary Responsibilities

  • Provide Telephonic Assessment, Consultation and Referral Services to Employees/Members of EAP/MHSA Clients

  • Complete a Comprehensive Psychosocial Analysis of EAP Users, Including Identification of Presenting Concern(s) and Needs Evaluation

  • Develop a Clinical Course of Action for Assessment and Treatment of MHSA Issues or Life Concerns

  • Assist Member in Locating and Securing Appointments for Individual or Group Counseling

  • Act as a Liaison with the Member’s Benefit Plan Resources or Other Population Health Management Resources (if necessary)

  • Review Treatment Plans with Affiliate Provider

  • Perform Timely Follow-Up with Member and Provider to Coordinate Resource Allocation and Determine Impact of EAP Services

  • Maintain Accurate and Complete Records in Compliance with HIPAA and Ethical Guidelines

Required/Minimum Qualifications

  • Master's or Doctorate Degree in a Mental Health Discipline (e.g. social work, counseling, marriage and family therapy)

  • Minimum 5 Years of Post-Graduate Clinical Experience

  • Independent State License to Practice

  • Fundamental Understanding of MS Office and Contact Management Systems

  • Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems, and Draw Valid Conclusions

Interested candidates can submit a cover letter and resume to us via email at jobs@curalinc.com or via fax to 847.264.5545. No recruiters, please. CuraLinc Healthcare is an equal opportunity employer.


client relationship manager

Location: Chicago

CuraLinc is seeking a client services professional to directly manage strategic relationships with mid-market employee assistance program (EAP) clients.

Primary Responsibilities

  • Act as the Primary Point of Contact for a Defined Block of Middle-Market Clients

  • Provide Consultative Recommendations to Help Clients Maximize the Value of the EAP and/or Wellness Program(s)

  • Partner with Client Plan Sponsor(s) to Deliver a Culturally-Relevant Engagement Strategy for CuraLinc’s Program(s)

  • Proactively Manage Client Satisfaction and Program Performance

  • Represent CuraLinc at Client Presentations and/or Health Fairs

Required/Minimum Qualifications

  • 2 or More Years of Business-to-Business Account Management Experience

  • Healthcare, Employee Benefits or Insurance Experience is Preferred (EAP, PBM, UM, Wellness, TPA, Carrier, Broker, etc.)

  • BS/BA Degree

  • Working Knowledge of Microsoft Office Suite

  • Effective Speaking and Communication Skills

  • Key Traits: Self-Motivated, Driven, Highly-Organized, Detail-Oriented, Accountable

Interested candidates can submit a cover letter and resume to us via email at jobs@curalinc.com or via fax to 847.264.5545. No recruiters, please. CuraLinc Healthcare is an equal opportunity employer.


client services associate

Location: Chicago

CuraLinc Healthcare is seeking an energetic rock star with great project management skills to excel within our Client Services team. This position reports to the Vice President of Client Services and will support CuraLinc's Client Relationship Managers and Communications professionals.

Primary Responsibilities

  • Take Ownership of the New Client Implementation Process

  • Coordinate Participation in Client Health Fairs and Other Events

  • Support the Production, Analysis and Distribution of Client Utilization Reports

  • Administer Organizational Challenges for CuraLinc’s Wellness Clients

  • Document Processes Related to Client Services Procedures

  • Assist with Promotional Campaigns for CuraLinc’s EAP and Wellness Clients

  • Support Special Projects as Assigned by the Vice President of Client Services

Required/Minimum Qualifications

  • Bachelor’s Degree (Communications, Health Promotion or Business Preferred)

  • Self-Motivated, Driven, Highly-Organized, Detail-Oriented

  • Strong Project Management and Written Communication Skills

  • Working Knowledge of Microsoft Office Suite


clinical operations associate

Location: Chicago

CuraLinc Healthcare is seeking a Clinical Operations Associate to support the employee assistance program (EAP) operations team by providing a broad array of project-based and administrative functions. This position reports to the Vice President of Client Services and is based out of CuraLinc’s River North (Chicago) HQ.

Primary Responsibilities

  • Enter Client/Provider/Participant Data into the Clinical Database within Time Limits

  • Review Data for Deficiencies or Errors, Correct Incompatibilities and Check Output

  • Generate Reports and Store Completed Work in Designated Locations

  • Create and Maintain Calendars for Clinical Staff

  • Respond to Queries for Information and Access Relevant Files

  • Comply with Data Integrity and Security Policies

  • Conduct Routine, Non-Clinical Follow-Up

  • Complete Additional Special Projects, As Needed

  • Participate in Internal Training to Expand Database Knowledge and Skills

Required/Minimum Qualifications

  • Bachelor’s Degree (Mental Health Discipline or Business Administration Preferred)

  • Ability to Work in a Fast-Paced Environment with Minimal Supervision

  • Proven Data Entry Work Experience; Typing Speed and Accuracy Important

  • Strong Attention to Detail

  • Ability to Maintain Confidentiality

  • Familiarity with General Administrative Duties

  • Working Knowledge of Microsoft Office Suite (Excel, in Particular)


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MISSION STATEMENT

CuraLinc Healthcare's mission is...

... to offer clients an array of solution-driven behavioral health and wellness programs that are focused on improving health, wellbeing and productivity;

... to care for individual client members by resolving, setting in motion a plan or providing information to address a participant's problem or concern both professionally and efficiently;

... and to create a working environment for CuraLinc employees that treats them with professionalism and respect, and enables them to provide services to clients and individuals in an exceptional manner.